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About us

About us

At Fine Custom Boxes, we provide custom packaging solutions for businesses across the United Kingdom. Our goal is to make high-quality custom packaging simple, reliable, and accessible for brands of all sizes.

We help businesses create packaging that protects their products, supports their branding, and gives customers a professional presentation experience.

Who We Are

Fine Custom Boxes is a UK-based custom packaging supplier. We provide custom printed boxes and packaging for retail, food, cosmetics, gifts, apparel, mailer packaging, product packaging, kraft boxes, cardboard boxes, corrugated boxes, and other business packaging needs.

Whether you need simple packaging or fully customised boxes with specific size, material, printing, colour, finish, and artwork requirements, our team is here to help from quotation to delivery.

What We Offer

We offer a wide range of custom packaging products and services, including:

  • Custom printed boxes
  • Kraft boxes
  • Cardboard boxes
  • Corrugated boxes
  • Mailer boxes
  • Retail packaging
  • Food packaging
  • Cosmetic packaging
  • Gift packaging
  • Product boxes
  • Labels and stickers
  • Paper bags and other packaging solutions

Customers can request a quote, submit artwork, choose product specifications, and work with our team to finalise packaging before production begins.

Our Ordering Process

Our ordering process is designed to be simple and transparent.

Customers can submit packaging requirements through our website or contact our support team directly. Once we receive the order details, we review the product size, quantity, material, printing requirements, artwork, and finishing options.

Before production begins, customers may receive a digital proof or design mockup for review and approval. Production starts only after the order details, payment, and artwork approval are confirmed.

Quality and Customer Support

We focus on product quality, clear communication, and reliable customer service. Our team aims to provide accurate order information, clear production timelines, and helpful support throughout the order process.

If customers have questions about materials, sizes, artwork, delivery, or custom packaging options, they can contact us before placing an order.

Shipping and Delivery

Fine Custom Boxes offers free standard shipping within the United Kingdom.

Our standard delivery estimate is:

Handling/production time: 2 to 3 business days
Transit/delivery time: 4 to 5 business days
Total estimated delivery time: 6 to 8 business days after payment and artwork approval

For complete shipping details, please visit our Shipping Policy page.

Returns and Refunds

Because our products are custom-made, returns and refunds are handled according to our Return & Refund Policy.

If an order arrives defective, damaged, or different from the approved specifications, customers should contact us within the required return period with order details and clear photos or videos.

For complete return and refund details, please visit our Return & Refund Policy page.

Our Commitment

At Fine Custom Boxes, we aim to provide clear information, fair policies, quality packaging, and dependable customer support. We want every customer to understand the ordering process, production timeline, shipping details, and return policy before placing an order.

Contact Fine Custom Boxes

If you have any questions about our products, services, quotes, or orders, please contact us:

Fine Custom Boxes
Email: sales@finecustomboxes.co.uk
Phone: +44 7311 130082
Address: 355 House, 459 Romford Rd, London, Greater London, E7 9HZ, United Kingdom



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